Welcome to the OnTrack Support Page! If you’re having trouble or have questions about the app, you’re in the right place. OnTrack works best when paired with Apple Watch and Apple Health to help you stay on top of your fitness goals.
Email: [email protected]
We aim to respond within 1–2 business days.
Widgets not updating?
Try opening the app to refresh the data and ensure you’ve granted HealthKit permissions.
App not showing any data?
Go to your iPhone Settings > Privacy > Health > OnTrack and make sure all permissions are enabled.
Unlock personalization to change the color themes for charts, graphs, and widgets for $6.99.
Make your app reflect your own style and stay motivated with colors that match your vibe!
View our privacy policy here